Management · The Frontier Lexicon

Servant Leadership

Lexicon / Management / Servant Leadership
Robert GreenleafThe Servant as Leader, 1970

The servant-leader is servant first — the test being whether those served grow as persons: healthier, wiser, freer, more autonomous, and more likely to become servants themselves.

Ken BlanchardLeading at a Higher Level, 2006

Servant leadership means turning the pyramid upside down for implementation — leaders work for their people, removing obstacles so the front line can serve customers.

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ManagementLeadershipManagement by Objectives (MBO)Organisational CultureChange ManagementKnowledge ManagementEmotional IntelligenceDelegation

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