Daniel GolemanEmotional Intelligence, 1995
The capacity to recognise and manage our own emotions and those of others — self-awareness, self-regulation, motivation, empathy and social skill — which distinguishes outstanding leaders more than IQ.
Peter Salovey & John MayerImagination, Cognition and Personality, 1990
The ability to monitor one's own and others' feelings, discriminate among them, and use this information to guide thinking and action.
The EclipseFrontiers® LensYou cannot lead a room you cannot read.