Masaaki ImaiGemba Kaizen, 1997
The 'real place' where value is created; management should go to the gemba to grasp facts directly rather than manage from reports.
Taiichi OhnoToyota practice (Ohno Circle)
Stand in the circle and watch: genchi genbutsu — go and see for yourself — is the only reliable basis for problem-solving.
The EclipseFrontiers® LensTruth lives on the floor, not in the deck.