A free tool from EclipseFrontiers

Grade my reply.

Paste a customer's message and the reply you were about to send. In seconds: how it scores, how it lands on the customer, and exactly what to sharpen — with a rewrite you can send.

Grading uses AI. If your browser has built-in AI, your reply is graded entirely on your device and never sent anywhere. Otherwise it's sent to be graded and isn't stored. Only anonymous numeric scores are ever saved, and only if you opt in.
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Examiner's verdict

A second read

Beyond the scores: the craft habits that quietly sink good replies, and the single line most worth rewriting.

Suggested response

How it lands — the behavioural read

The psychology under the reply: which mental levers it pulls, and how the customer is likely to react. Grounded in named behavioural-science findings.

How this compares

See how your reply stacks up against the anonymous benchmark of replies graded here.

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