David SkokSaaS Metrics 2.0
Recurring revenue retained from an existing cohort over a period, including expansion and net of downgrades and churn — above 100% means the installed base grows by itself.
Bessemer Venture PartnersState of the Cloud reports
The compounding engine of cloud businesses — best-in-class companies exceed 120%, meaning growth even with zero new logos.
The EclipseFrontiers® LensNRR is the truth serum of customer value.