SaaS metrics canon (Skok, Bessemer)SaaS benchmarking practice
Recurring revenue retained from an existing cohort excluding any expansion — capped at 100%, it isolates pure retention strength from upsell performance.
Dave KelloggKellblog
GRR is the leakage metric: it answers how well you keep what you sold, while NRR answers how well you grow it — boards should see both.
The EclipseFrontiers® LensNRR is the highlight reel. GRR is the defence tape.